Every day, new businesses are established as well as innovative ideas. These technology innovation ideas are launched to make business services and transactions easier and faster. Every business that wants to remain visible despite competition must leverage different software. Failure to do this is risking the business’s survival. We are in the 21st century and as much should be ready to go digital. To make your business transaction easier and better, we developed the F4L cal on assist software.

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What is F4L Call On Assist Software?

Just from the literal name, this is a software developed to assist you to render your business transaction from any location. Have you ever wished to serve customers in a different location but accessing the environment is a problem? Are you finding it difficult to get your products to such locations? Do you wish to stay at a location but covering different locations remotely with your business services? If yes, then, this call assistance software is for. It is simple and easy to use. You don’t need to download any application to make use of it. With this software, you will have your staff, manager, and customers connected. It will make your business service delivery easier and faster. 

If you want to boost your customers’ experience in your business such as casinos, gyms, hospitals, museums, hotels, and other hospitality establishments, adopt the F4L call on assist software. It works for every business so you have nothing to worry about. Let’s get down to know how it works and how to set it up.

How to set up F4L Call On Assist Software

It is easy to set up the call assist system to help you give your customers optimal services. Just as stated above, you can set it up to use for any type of business. Businesses such as hostels and other hospitality industries can make use of it. The following are the steps involved in setting up the F4L call on assist software for your business:

    • From our website https://f4l.me  make a card by uploading your social media account, picture, survey, and review site for your business.
    • In the personal tab under the show call assist button, you will see these three options: (1) Yes show on card + Activate. (2) No don’t show on card + De-activate. (3) Activate but don’t show on card. The three options have their functions. On clicking the first option, a new page will be displayed showing you a yellow icon. Clicking on the icon will take you to the call assist software screen. Click on the last option if you want the call on assist software to run on its own directly from the dashboard without any need to go to the card first. The last or 3rd option is the quickest. So, click on it.
    • Save your changes
    • To find your card, go to the menu bar and click on the “my account” button. Different options will be dropped down such as, add a personal card, my listing, my card, personal card, bookings and appointment, affiliate list account page, autoresponder, etc.
    • Click on the “My card” option.
    • Under the call assist, click the “add me” button.
    • A new dashboard control page will open. It will show different button options available for selection. Buttons such as additional staff, add admin, add manager, add or edit location/number department, main control monitoring screen, etc. You set up the software from here.
    • Click on the create, edit and print QR codes and card button.
    • A new page will open with three main QR templates or posters for customers, staff, and managers to login from. Add your company’s business name and logo here by clicking on the edit button.
    • Click on the submit button after having your company’s logo uploaded and adding your business name.
    • Go back to the previous page, click on the refresh button. Automatically, your business name and company’s logo will be updated on the QR code poster for customers, staff, and management.
    • Click on the print button under the updated QR code poster for customers.
    • Share and place the customer’s poster at a different location such as hospital beds, casinos, bar houses, etc.
    • Print QR code poster for staff and put it where they can easily reach it to scan and log in. This will enable them to receive any notification request from and to the customer or the company’s manager.
    • Go to the call assist admin page or dashboard and click on the add admin button. Do this especially when your organization is large. Add the person’s details such as name, phone number, and email, and click on the add button. You can now give the admin his login detail to finish the setup. However, if your organization is small and you don’t need any admin, go back to the dashboard and move to the next step.
    • Click on the staff button. Add the staff details such as name, phone number, and email address and click on the add button. Then close the button. Do this as many times as possible depending on the number of staff you have. However, don’t forget to give each of them their login details. They will need the details to log in, scan, and be able to receive request notifications from customers and managers.
    • Go back to the call assist admin dashboard and click on the add manager button. Add the details of your managers and give them their login details to send and receive requests from staff.
    • To change a password or delete any staff, admin, or manager’s account, click on the buttons on the right-hand side. That is my admin, my manager, and my staff buttons. Edit the details and do what you want and save.
    • Go back to the call assist admin dashboard, click add number, department button. Fill up the form that is displayed (location to cover etc.). This is to enable the customers to see the locations available when they scan the customer’s QR code poster and need service. To do this, click on the button on top, enter the location, and click on add. Do it as many times as possible depending on the locations to cover.
    • Click the manage/edit button on the right if you want to correct a mistake.
    • Click the manage button next to each staff member to assign location(s) to every staff to start receiving notifications from customers requiring services at that location.
    • Select the location(s) and click on the Save button. This should be done to all your staff after assigning them their locations.
    • Go back to the call assist admin dashboard, click on the main control screen. You will see all requests made by customers for different locations. From the screen too, you will see the staff that has been called to assist the customers.
    • You can call the staff directly if the request is yet to be met. From this screen, clearing each request is also possible. You can also call on each manager that has been assigned to oversee different locations.
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How F4L Call On Assist Software Works

As earlier stated, the working processes of this call assistance are easy. It connects the admin, managers, staff, and customers. The working processes start with the customer using their smartphone to scan the customer’s QR code card or poster and making a request. The request can come from any location. On sending the request, the staff who has been assigned to that location will get the notification. Before this, the staff must have scanned on the staff’s QR code, login with their details. They will now get the request notification and then proceed to render the service to the customer. 

After the service must have been rendered, the staff will clear the request by clicking on the green button. This is how it will happen to other staff assigned at different locations. Staff can communicate with the manager if he needs help or can’t meet up. The manager on getting the notification will see that the issue is handled well. 

All of these activities will be on display on the monitor management screen. From here, the staff yet to meet up with his service can be called up to know the cause for the delay. The purpose of this monitor screen is to make sure everything is going on well. 

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Final Thought

With the advent of technology, many software has been developed to make life and business easier, better and transactions faster. It’s always advisable to adopt any that will help you increase your productivity and profit. One of the software that has been developed to assist you in your business service is the F4L call on assist software. The call on assist software works by connecting your customer, staff, admin, and managers. It makes service rendering to be at optimal. With it, the delivery of your services or products will be faster and easier. You do not need an app to download. Just visit our website on https://f4l.me/, make your card, set up the software, and start benefiting immediately.

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Adopt our F4L Call On Assist Software today to take your business productivity to the next level. Our call assist system is easy to set up and use.

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